Privacy Policy

Who We Are?

In this privacy policy, references to “we,” “us,” and “our” pertain to Paragon Microfibre Limited. References to “our Website” or “the Website” refer to www.paragonmicrofibre.com.

What Information We Collect and How:

- Any personal details you willingly provide through forms and email correspondence, such as your name, address, telephone number, etc.

- To efficiently process credit or debit card transactions, it may be necessary for the bank or card processing agency to verify your personal details for authorization purposes outside the European Economic Area (EEA). Such information will not be transferred outside the EEA for any other reason.

- Your preferences and use of email updates, tracked through emails we send you (if you opt to receive email updates about products and offers).

- Your IP Address, which is a unique string of numbers associated with your computer recorded by our web server when you request any page or component on the Website. This information is utilized to monitor your usage of the Website.

- Data recorded by the Website that enables us to recognize you and your preferred settings, thus preventing the need to re-enter information on subsequent visits. Such data is stored locally on your computer through the use of cookies. Most browsers can be configured to reject or warn you before cookies are downloaded; instructions for this can typically be found in your browser’s ‘help’ section.

What We Do With Your Information:

- Any personal information collected from this website will be used in accordance with the Data Protection Act 1998 and other applicable legislation. The information we gather will be used to process your orders and provide after-sales service (which may involve sharing your details with third parties for product delivery and support).

- In specific circumstances, we may use your email address to inform you about other products and services offered by us, with the option for you to opt in or out before completing your purchase.

- We may need to share the information with other companies for administrative purposes. This may involve third-party services for data processing, monitoring website usage, and managing email communications. These third parties are prohibited from using your personal information for their own purposes.

- Please note: Your information will only be supplied to outside agents in the context of secure payment processing.

Your Rights:

- You are entitled to request a copy of any information we hold about you. To do so, please send your contact details, including your address, along with a fee of £10 to cover administrative costs, to the following address.