Shipping Policy

Delivery Policy

We strive to dispatch all goods within 24 hours; however, this cannot be guaranteed. Orders within the UK are shipped via Parcelforce or Royal Mail on a 48-hour tracked service. Please be aware that we are not liable for any delays encountered by these carriers.

https://www.parcelforce.com/track-trace

All international orders are shipped via DHL Express. If you have any questions or issues regarding your delivery, please consult the relevant courier's website. Tracking details will be included in the confirmation email or text message sent by the courier. It is essential to retain this information at the time of ordering. Customs duties and taxes may be applicable to international shipments to your destination country. By accepting these terms, you agree to pay any applicable fees imposed by your country or transit countries.

We do not provide refunds on shipping costs for refused or undelivered international orders.

Shipping

We deliver to the UK Mainland, Isle of Man, Isle of Wight, Channel Islands, Scottish Islands, Ireland, and other specified regions. For international destinations, please contact us at (sales@paragonmicrofibre.com) or (+44 (0) 1749 326024) for quotations and applicable shipping charges.